Humans of Aged Care: Good News Stories from the Aged Care Sector

At a time when there’s a lot of news about the aged care sector I wanted to shine a light on the great work being done by so many in the front line at the moment.

Aged & Community Services Australia (ACSA) has developed the Humans of Aged Care initiative that tells the stories of the humans of aged care, in their words.

ACSA is the leading peak body supporting over 700 church, charitable and community-based not-for-profit organisations that provide accommodation and care services to older Australians.

“Every corner of Australian Aged Care holds untold stories of inspirational individuals. These are the stories of people who commit themselves to this industry and those in their care.  

From care workers and their colleagues, to unpaid carers and volunteers devoting themselves to the care of 1.3 million older Australians each and every day, to our older Australians receiving care and their families – here are their stories, told in their words”

Humans of Aged Care

Here’s a snapshot of the stories told on the Humans of Aged Care website. I encourage you to read these stories.

Lynne Waterford, Registered Nurse,

Koonambil Aged Care Ltd, NSW

     

“I didn’t think Aged Care would be for me, but I gave it a go and I’m still here 16 years later. It is not just a job to me. It is more than that. The residents and families that you have been working with become part of your life and family.”

Lisa Brook, Team Leader, IRT 5 Islands Resort,

Port Kembla, NSW



“If you want to make a change in someone’s life, this is the job. You are the last link in their journey and that must be your focus.”

Peni Tiati, Carer,
Crowley Care, NSW


“Seeing a smile on the residents’ faces at the end of the day, and creating special friendships with the residents and their families makes me really appreciate the work I do. Every day is different and knowing that you are helping someone leaves you feeling very humble and content.”

Irene Reeves, Volunteer,
Koonambil Aged Care Ltd, NSW


“It doesn’t matter how old you are, you can learn something new from our older generations each and every day. I love listening to them, hearing about their lives and their growing up. Some of them have some very interesting stories to tell, and it's just great to sit and listen to them.”  

Humans Of Aged Care is all about celebrating the amazing individuals and stories that make Australian Aged Care so special.

 

ACSA wants you tell them about someone you know – it might be someone delivering care as a care worker or anyone that works in an aged care facility (cook, cleaner, administrator, manager etc), an unpaid carer or volunteer, or resident/individual receiving care and their family members. Or perhaps a special relationship you’ve observed or been a part of. 


ACSA wants to share these stories so they can spread the word about the good that is done every day in aged care.

Each year, an estimated 720,000 people die by suicide worldwide. The impact is devastating — ripplin

Changing the Narrative on Suicide

September 8, 2025
World Suicide Prevention Day 2025: Changing the Narrative on Suicide Why World Suicide Prevention Day Matters Each year, an estimated 720,000 people die by suicide worldwide . The impact is devastating — rippling through families, friendships, workplaces, and entire communities. Behind every statistic is a story, a life, and loved ones left behind. This reality reminds us why World Suicide Prevention Day (WSPD) matters. On 10 September 2025 , people and organisations across the globe will come together to mark WSPD under the theme: “Changing the Narrative on Suicide.” This year, the campaign is placing particular emphasis on accessibility, with resources translated into more languages so the message of hope can reach more people, in more places. As Professor Jo Robinson, President of the International Association for Suicide Prevention (IASP), shares: “Suicide prevention is a shared commitment that unites us across borders, cultures, and communities. As we continue our journey to change the narrative on suicide, let us ensure our message of hope and understanding reaches everyone — in every corner of the world.” What Does “Changing the Narrative” Mean? For too long, conversations about suicide have been surrounded by silence, stigma, and misunderstanding. Changing the narrative means shifting towards openness, empathy, and support. It’s about making suicide prevention everybody’s business — not just the responsibility of mental health professionals. The movement calls us to action in several key ways: Raising awareness and understanding through open, compassionate conversations. Advocating for the decriminalisation of suicide and the development of national suicide prevention strategies. Taking action by checking in with loved ones, sharing stories, and participating in training. Ensuring that people in crisis areas have access to mental health care and protective support. Ways You Can Get Involved in World Suicide Prevention Day 1. Start a Conversation and Raise Awareness Online A simple post using #WSPD can help challenge stigma and spread hope. Free resources, posters, and videos are available through organisations such as Suicide Prevention Australia, Lifeline, and the International Association for Suicide Prevention. 2. Raise Awareness at Work Workplaces play a powerful role in shaping culture and supporting staff. Host an event, share resources with your team, or consider creating a wellbeing initiative that prioritises mental health in your workplace. 3. Reach Out to Someone If you notice a friend, colleague, or family member struggling, reaching out can make all the difference. Asking “How are you really going?” might be exactly what they need to hear. 4. Listen Well When someone shares their worries, listen without judgment. Don’t minimise their feelings or rush to provide answers. Sometimes, being heard is the most powerful form of support. 5. Rethink Attitudes Toward Mental Health Reject harmful ideas like “just get over it” or “toughen up.” Encouraging openness shows people it’s safe to talk about their struggles and seek help when they need it. 6. Encourage People to Seek Support Whether it’s through a GP, a counsellor, or a helpline, professional help can make a huge difference. Remind those around you that seeking support is a sign of strength, not weakness. 

The Youth Is Needed

August 6, 2025
International Youth Day – Celebrating the Future of Healthcare Each year on International Youth Day, we honour the creativity, resilience, and potential of young people around the globe. At Health Staff Australia, we believe it’s also a powerful opportunity to highlight how youth play an essential role in shaping the future of healthcare in our country — from aged care to frontline nursing and allied health services. Young healthcare professionals are not just the future — they’re already making a difference today. Whether it’s through their work as Registered Nurses (RNs), Assistant in Nursing (AINs), Support Workers, Doctors, Occupational Therapists (OTs), or in countless other roles, young people are stepping up with compassion, innovation, and a drive to care. Youth in Aged Care and Nursing: The Impact is Real Australia’s healthcare landscape is changing rapidly, particularly as our population ages. This makes sectors like aged care and disability support more vital than ever. Youth who choose careers in these fields bring fresh energy, empathy, and a willingness to learn — helping to enhance the quality of care for some of our most vulnerable citizens. The nursing profession is the largest single health profession in Australia, and as the Australian Parliament notes, “workforce planning is critical to ensure alignment of nursing supply with demand required by the health system, to create a sustainable nursing workforce for Australia” ( source ). That means we need more young people to consider healthcare as a career path — and not just any role, but those in high-demand sectors like residential aged care, community health, mental health support, and disability services. 

Signs You’re Meant to Be a Support Worker

July 2, 2025
You Were Made for This: The Qualities That Make a Great Support Worker – and How to Grow Them Support work is not just a job. It’s a quiet kind of strength, a steady hand, and a heart that chooses care—again and again. At Health Staff Australia, we’ve seen firsthand the impact a truly compassionate support worker can make. But what is it that makes someone right for this role? And how can you grow into the kind of carer you aspire to be? Whether you’re new to the field or have been walking alongside others for years, this is for you.