FREQUENTLY ASKED QUESTIONS FROM
OUR CLIENTS
HERE ARE A FEW OF THE TOP QUESTIONS WE ARE OFTEN ASKED BY CLIENTS
Whether you’re a facility manager, NDIS provider, or a family seeking in-home support, we know choosing the right staffing partner is an important decision. These FAQs will give you quick insights into how we work, the types of staff we provide, and the flexible support you can expect from Health Staff Australia.
What types of staff can I hire through Health Staff Australia?
At Health Staff Australia, we provide highly qualified, compassionate staff tailored specifically to your needs. Our team specialises in placing: Registered Nurses, Carers, Trained Support Workers, Enrolled Nurses and AIN’s.
Do you provide staff for both in-home care and residential
aged care or NDIS facilities?
At Health Staff Australia, we provide qualified staff tailored to your specific care setting, whether it’s in
the home or in a facility. Whether you need personal care for a loved one at home, or you're a residential
aged care or NDIS facility seeking reliable, experienced staff — we’re here to help.
Can I choose between permanent staff or casual workers
for flexible rostering?
Yes — at Health Staff Australia, we offer both permanent placements and casual staff to suit your rostering needs.
Whether you're looking to fill a long-term role or need reliable support on short notice, we can help. We have a trusted pool of qualified nurses, carers, and support workers on standby, ready to step in when and where you need them. Our smart staffing system ensures seamless rostering, while our personalised recruitment approach means we match the right person to the right role — every time.
Whether it's ongoing care or last-minute shift coverage, we’re here to provide flexible, dependable staffing solutions you can trust.
How quickly can you place a staff member once I request someone?
Placement time depends on your location and the type of care required — but in many cases, we can place staff fairly quickly. We have a network of qualified, pre-vetted nurses, carers, and support workers ready to go in key areas, and we're constantly expanding our reach. Reach out to our team to further discuss.
What kind of support or communication can we expect from
your team after placement?
At Health Staff Australia, our support doesn’t stop once a placement is made — it’s just the beginning.
We offer
24/7 contact for urgent matters and ongoing support to ensure everything runs smoothly. Whether you need to adjust shifts, discuss performance, or address an emergency, our team is always just a phone call away.
